Below is a list of frequently asked questions relating to employment at The Action Group. Please click on the relevant question to find out more.


Do you have work experience placements?

We occasionally organise work experience placements directly with colleges that we already have a relationship with. People on work experience with us tend to already be studying towards a qualification related to social care.

Can I volunteer for The Action Group?

Please click here to read about volunteering opportunities.


How do I apply for a job?

For most job roles you will need to complete an application form to apply (click here for vacancies).

Once you have completed an application form, self declaration form and equal opportunities form just email or post it to us (see application form for details).

Do you accept speculative CVs?

In short, not really!

For most positions, including support worker roles, we are unable to consider CVs: in order to be considered for a position we need you to complete an application form.

For some office based jobs, we will accept applications by CV but this would be clearly indicated in the advert for that role.

Can I apply for more than one job?

Yes, you can apply for more than one job at a time. Please be aware that we use different short listing criteria for different roles, so it may be in your best interest to tailor your application accordingly. Please also make it clear on the application form which role you are applying for, otherwise it may get confusing.

Do you respond to all applications?

Everyone who applies for a job role with an application form will be contacted, usually by email where possible.

If you have applied for a job with us and don’t hear anything within 2 weeks then please do get in touch to make sure that we have received your application form.

Unfortunately we are not able to respond to candidates who apply for roles where only a CV and cover letter are required, and only candidates invited to interview will be contacted.

What pre-employment checks do you do?

All formal offers are subject to satisfactory pre-employment checks.

We require 2 satisfactory references (one from the current or most recent employer), PVG Scheme membership and health clearance.

What is a PVG?

PVG stands for Protecting Vulnerable Groups and it is a membership scheme which helps to ensure that those with regular contact with children and protected adults do not have a known history of harmful behaviour.

The Scheme is managed and delivered by Disclosure Scotland which is an executive agency of the Scottish Government.

Do I have to pay for my PVG/Disclosure?


For job roles where a PVG is required we will apply for a PVG for you and also cover the costs.

For roles where a Disclosure is required, you will be asked to apply and pay the initial fee, however will be able to get this reimbursed on starting employment with The Action Group.


What skills does a Support Worker require?

Our service users are looking for candidates with the following skills and qualities:-

  • Shares our values
  • Practically-minded
  • A nice person
  • Good in a team
  • Gets the details right
  • Not afraid to think

For more information please click here for the person specification and job description.

What office based jobs do you have within The Action Group?

We have a small, busy team of Admin and Reception staff who provide general office support, as well as Human Resource, Finance, Quality and Learning and Development departments who all support the organisation to run smoothly and compliantly.

Our Advice Services and Real Jobs teams tend to be office based but individuals also go out and about supporting our service users as required.

Can I choose which area I work in as a Support Worker?

We ask that you put an order of preference on your application form in terms of locations you are able to work.

While we will try to accommodate these preferences, we also have to take into account the areas in which our service users live.

If you are offered an interview you will be asked about locations you are able to work in, including areas you feel would not be feasible. While this would be taken into account we cannot guarantee that we can accommodate this.

Do I have to be able to drive?


However, some of our service users require support workers who are able to drive to allow them to use their mobility cars or just to be able to travel to their homes at the times when support is needed.

If a particular vacancy is for car drivers only this will be specified within the advert, however it is not a requirement for all roles.

Do I need previous experience?

While no experience is necessary, candidates must have the skills and qualities outlined in the person specification (link).

If you have experience through supporting family members/friends or even just life experience we would still love to hear from you.

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