Carer Adviser


The Action Group seeks enthusiastic and skilled practitioners to join its accredited Advice Services.

The post holders will support parent-carers living or caring in Edinburgh to maximise incomes and plan and access person-centred support for their caring situation, their health and wellbeing.

  • Location: Edinburgh.
  • Hours: flexibility in hours offered- please express preferred hours on form (minimum of 20 hours).
  • Salary: £23,325 – £24,748 p/a pro rata.

The successful candidate will join a supportive, highly skilled and committed team of advisers and work within a new partnership – Parents Carewell.  Supports offered to carers will include one to one advice, group supports and events. The Action Group will work alongside partners including: VOCAL Edinburgh, FAIR Advice, and Edinburgh Development Group (EDG) to provide these supports.

The ideal candidate will have excellent people and communication skills, and an ability to provide casework and person-centred support work. You will also demonstrate awareness of the diverse range of caring situations, the impact of caring on peoples’ lives, and the barriers carers face at different points of the caring journey.

Knowledge of health and social care systems or a good understanding of welfare benefits are essential. You will be digitally competent and will show a good understanding of equality and diversity issues along with a commitment to supporting people from marginalised groups.

Benefits include:

  • Travel time payable where applicable
  • Mileage allowance where applicable
  • Pension
  • 24/7 employee assistance programme, with access to free legal advice and counselling
  • TAG Rewards – our exclusive discounts and savings programme
  • Good annual leave entitlements
  • Ongoing support, training and development opportunities

To apply, please read the job description and complete the application form.

The closing date for this post is 9:00am on Tuesday 24 November 2020.

If you have any questions, feel free to get in touch with the HR department on


Please note we are only able to get in touch with successful candidates.


You can send your completed application, self-declaration and equal opportunities form to

Equality, Diversity and Inclusion

The Action Group is an Investors in People Gold Award winning organisation, and we demonstrate our commitment to equality, diversity and inclusion by being a Disability Confident Leader and a proud Stonewall Diversity Champion.

Disability Confident Leader

We particularly welcome applications from disabled candidates, who will be invited to interview if they meet the minimum criteria for the job.  If you feel that you fit this criteria, then please make us aware of this in writing when you apply.

Stonewall Diversity Champion

To ensure our workforce reflects the diversity of our clients as well as the communities in which we live and work, we encourage and welcome applications from everyone regardless of sex, sexual orientation and gender identity. We are an organization which values people of all faiths, religions, disabilities, ages and ethnicities and believe our differences are our strengths.

Some posts are covered by exemptions listed in schedule 9 of the Equality Act 2010.

We value the privacy of our job applicants.  To find out more, please read our privacy statement.

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