Our Quality
For further information about the quality accreditations achieved by The Action Group, visit the following web sites (please note that these are external links that open into a new browser window):
Charter Mark: the national standard of customer service excellence
Investors in People a straightforward, proven framework for delivering business improvement through people
The Action Group Investors in People Standard:
- Evaluation
Of the results of the investment in the training and development of our people, including the impact on performance. - Commitment
To the development of our people, in order to achieve our vision and aims. - Action
To carry out the training and development plans for all existing and new employees and volunteers. - Planning
Of the training and development requirements of individuals, teams and the organisation as a whole.